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Shipping & Returns

Made with care, sent with care.

Everything at WrappedWishes is made to order in our Dunedin home studio. Here's what you need to know about shipping, personalised orders and returns.

Processing times

As our products are made to order, please allow time for us to create your item before it is dispatched. Current processing times may vary depending on the product and order volume.

Shipping

We ship throughout New Zealand. Delivery times begin once your order has been completed and handed to the courier.

Personalised items

Please carefully check all names, dates and other personalised details before placing your order. We create your item using the information you provide.

Returns

Because personalised products are created specifically for you, we generally cannot accept returns or exchanges for a change of mind.

Damaged or incorrect orders

If your item arrives damaged or we've made an error with your order, please contact us as soon as possible with your order details and photos of the issue so we can help.

Made especially for you

Planning a celebration?

Tell us your idea, colours and date. We’ll help you create something personal.

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WrappedWishes

Gifts as unique as your wishes.

Handmade with care in Dunedin and delivered throughout New Zealand.

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