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Terms & Conditions

The little details.

These terms apply when you use the WrappedWishes website or purchase products from us.

Made-to-order products

Many WrappedWishes products are handmade and made to order. Because of the handmade nature of our products, small variations may occur between items.

Personalisation

Customers are responsible for checking names, dates, wording and other personalisation details before submitting an order. We will create your product using the information supplied with your order.

Pricing and payment

Prices are displayed in New Zealand dollars unless otherwise stated. Payment must be successfully completed before we begin processing an order.

Order changes

If you need to change an order, please contact us as soon as possible. Once production has started, we may not be able to change personalised details or cancel the order.

Product images

We do our best to represent our products accurately. Colours may appear slightly different depending on your screen, materials and the handmade nature of the item.

Shipping

Estimated delivery times are not guaranteed. Once an order has been handed to the delivery provider, delays outside our reasonable control may occur.

Returns and problems

Please see our Shipping & Returns page for information about personalised products, damaged items, incorrect orders and returns.

Contact

If you have any questions about these terms, please contact WrappedWishes through our Contact page.

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Gifts as unique as your wishes.

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© 2026 Wrapped Wishes. Handmade in New Zealand.Made to order · Posted NZ-wide